Thursday, January 7, 2010

ROOM FOR DEBATE: Are They Students? Or ‘Customers’?

ROOM FOR DEBATE: Are They Students? Or ‘Customers’? by the NYTimes Editors

A recent article in The Chicago Tribune described a continuing debate in business schools over whether their enrollees should be regarded as “customers” rather than as traditional students. Should the students have more say over what they are taught and even how they are judged? What’s the risk of the student-consumer approach in M.B.A. programs? And does the issue reflect broader issues in higher education?

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